Q: Do you process exchanges? OR Return.
A: yes we do accept exchange as well as returns! We are happy to accept a return within 60 days of the date of purchase.
Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid will not be refunded if the order is returned. All merchandise must be unworn and in the same condition it was received. Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund.
Q: How do I return my order?
A: Having second thoughts about your purchase? It’s OK – we’re here to help. We’re happy to accept a return within 60 days of the date of purchase. Please write us on [email protected] with your order no, and address. We will even pay for that return. And NO QUESTION ASKED.
Q: returned an incorrect or personal item in error. What do I do next?
A: We will do our best to locate this item, but curlindia.com is not liable for any item(s) that are returned to us in error, and we cannot guarantee that we will be able to locate the item. We suggest the following: Contact the return carrier and attempt to request a return to sender for the package/item, if at all possible. Also, contact our customer service team so we can put an alert on your account.
Q: What if I received a damaged, defective or wrong item?
A: Should you receive damaged, defective, or the wrong item(s), please email us at [email protected] before you start the return process so we can help you.
Q: Which address I have to return it back?