FAQ’s

Q: Are you authorized to sell the brands you advertise on your site?

A: Yes, curlindia.com is an authorized online importer of all brands sold on our site, and we only sell original merchandise (no knock-offs or fakes here!).

Q: How can I be sure the products which I received is original?

A: Please check for Lot Number or unique bar code, take a snap and send to the particular brand customer support email. They will verify with that lot number and details whether its matching with their database or not. In case you still not satisfied we would happy to accept FREE RETURN and offer you FULL REFUND.

Q: Is it safe to use my credit card on your site?

A: Shopping at curlindia.com is safe. The curlindia.com Safe Shopping Guarantee backs every credit card purchase you make at curlindia.com, and our site is protected by SSL encryption technology. We process all our payment with third party very popular companies.

Q: Do you do back orders?

A: yes, our team always works hard 24/7 to fulfill all orders but sometimes due to sudden demand you may face back orders. In that case you will receive a notification from our end within 24-72 hours.

Q: How do I order items with Cheque payment or Bank transfer ?

A:At this time we do not accept Cheque payment or Bank transfer, but if you are planning to place a bulk order we may offer. For more info please write us [email protected]

Q: What forms of payment do you accept?

A: Curlindia.com currently accepts all variety of Credit/Debit card, Net banking, and Wallet transfer.

Q: Do you have a catalog?

A: Currently, Curlindia.com has a ‘virtual’ catalog. The entire product selection is online; we do not have a physical catalog.

Q: Which Internet browsers do you recommend/support?

A: In order to view this website correctly, we recommend using Firefox. We also support Internet Explorer 10 and above (for Windows users), or Safari (for Macintosh users).

Q: Can I combine multiple orders or add additional items to my order once it has been placed?

A: Unfortunately we are unable to combine multiple orders or add additional items to an order once it has been placed. We are only able to cancel orders and/or cancel selected item(s) before the order has shipped and you must call to cancel your order. Once an order is canceled, it may take up to 24 hours before you are able to place a new order for the same items. Please note, if you cancel your order, you run the risk that your selected merchandise will be out of stock.

Q: Why was the item in my shopping cart no longer available at checkout?

A: The selection on our site is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.

Q: Why is the sale item that I had in my shopping cart yesterday no longer on sale today?

A: Your shopping cart will not secure sale prices for you. If you place an item in your cart at a sale price, the price will change once the sale has expired. We recommend that if you see something you like, place your orders as soon as possible!

Q: Does curlindia.com accept international credit cards?

A: Sorry, Currently curlindia.com cant accept any international cards.